by JeffH | May 31, 2023 | Business Operations, Management, Risk Management, Systems Thinking, Uncategorized
In 2011, I was the project manager for a global re-organization and outsourcing project that reduced the number of vendors my company dealt with directly from ~1200 to 4. Reducing the number of vendors we managed by 300x was a big achievement, but…we had no formal way...
by JeffH | May 1, 2023 | Employee Management, Management, Systems Thinking
One of my biggest professional regrets is not using a powerful “people tool” I first learned about in 2010. Had I done so, I would have been a more effective employee and a better leader. Here’s why and what I wished I would have done. When I retired from the Air...
by JeffH | Apr 21, 2023 | Employee Management, Management, Problems
Firing This is one of the most difficult tasks a manager must do, and often managers procrastinate taking this step because of its difficulty. Here’s how to do it well, when it must be done. First, realize that firing someone is good for the company and often good for...
by JeffH | Apr 17, 2023 | Business Operations, Employee Management, Management, Systems Thinking
Raises I’d like to cover these first, as they are more straightforward. A raise is an increase in an employee’s pay without a corresponding increase in their responsibilities or level in the organization. Good looks like this: The employee and manager mutually...
by JeffH | Apr 17, 2023 | Employee Management, Management, Systems Thinking
Onboarding Most companies are frankly poor at onboarding, yet it sets the tone for the new employee’s entire tenure with you. This is where a system really shines because every employee will have a lot of needs in common. Create a template for onboarding that includes...
by JeffH | Mar 26, 2023 | Employee Management, Management
Recruiting Recruiting is to hiring what marketing is to sales. If you don’t have a good recruiting system in place, your hiring process will be hit-and-miss. Just like marketing and sales, recruiting and hiring should flow from your strategic plan. As a business...